The property is absolutely beautiful and boasts some of the best Cabo coastline views. Those things kept me from giving 5 stars. Most resorts try to sell you on coming back, I thought that was strange. At check out, I inquired about rebooking multiple rooms and if they offered any discounts for repeat stays and they were unable to help me, told me to go to the website. I yelled at her and that never happened again. Oh, then there was the housekeeper sweeping the balcony above my room and sweeping it into the pool ♀️, not into a dustpan. Or leaving a tip for the housekeeping people and them not giving me a note toilet tissue even though the roll was to the brown meat. There were a few hiccups on my stay like when I left a tip for the person removing my room service and they took the tip and replaced it with an empty Pringle’s can. The large pool they have music/entertainment and still ensure people are social distancing in the lounge chairs and in the pools. I went to the preferred pool because there weren’t many people there and the view was SPECTACULAR.
Pools: They have 1 large main pool and 1 preferred pool. My drink of choice ended up being a strawberry/banana daiquiri. Fish tacos and breakfast enchiladas were the stars of the show though. Majority of the food I ordered from room service was good as well. I did try the seafood restaurant Oceana and the Grill by the main pool. I really wasn’t there for the food experience. Food: I ordered room service 99% of the time. Downside: no hard liquor and you have to go to the bar to get it. Mini bar that is stocked with sodas, water, corona, mm’s and snickers. Service box that can be used to leave room service, towels etc for contactless deliveries. Room service, it’s usually 24 hrs but currently running reduced until 11 pm. Same with the remote and iPad for room service. And all are sealed in plastic to ensure they are sanitized. They also added sanitizer to the offering. 4 oz amenities like lotion/shampoo/body gel. The other rooms you could look right into from the golf course. #8114 It was centrally located, and there was a little bush that obscured the view from passers by. I booked the ocean front, king swim out preferred level and ended up with the best room on the property. It all depends on what you are looking for. Room: There really is no bad room on the property. My room wasn’t ready, so I hung out in the lounge and had some welcome drinks and snacks until it was. When it’s your turn, they come and get you, and do the normal hotel check in process. It’s small and cozy and they did an excellent job of keeping people separate. He grabbed a golf cart and drove me to the preferred lounge where there is a bar, computers, lounge area and check in desks. The bellman caught us before I could be seated and advised I had preferred check in. They were walking you to a seat to ensure social distancing and people weren’t crowding around. I wasn’t aware Preferred level had a different check in, so they were having people wait for check in, in the main bar. Check in: when you arrive, it’s to the main check in area. The preferred bars have the top shelf liquor. 1 at the preferred pool that closes at 5 and the other in the preferred lounge that closes at 11. 2 additional bars especially for preferred. There are definitely plenty of food options. Restaurants are operating on an alternating schedule due to COVID, but not a big deal. They have golf carts you can call to take you around places when you don’t feel like walking. EVERYONE employees and guests alike were being considerate of each other, maintaining distance and just in general being aware. Masks are not required of guests, but they are required of employees. Secrets Los Cabos: Secrets/AMR resorts is taking their COVID cleaning procedures/precautions seriously and it comes through in their service.
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